📜BUSINESS PLAN

Specialize in 3D Printers for the European Market

In 2018, recognizing a niche market in Europe for 3D printers and the challenges customers faced with unexpected taxes when purchasing from China, I established a dropshipping business specializing in 3D printers already within Europe, specifically sourcing from AliExpress suppliers with warehouses in Germany.

💡STRATEGY + MARKETING

Eliminate Additional Taxes + Fast Delivery E-mail Marketingminate additional taxes

My primary strategy was to eliminate the hassle of additional taxes for European customers by sourcing 3D printers from suppliers with warehouses in Germany. This strategic move not only saved customers money but also reduced delivery times. Consequently, my eBay France shop and my online shop sold only 3D printers already located in Europe. For a marketing, I made a list of customers contact so whenever there were new 3D printers updated or promotions in our shop, I sent a email to my customers.

📈 BUSINESS GROWTH

Network of German Warehouses + Diverse Product Range

Over 50 % of Sales Growth after 10 Months (30 ~50 Printers Sold per Month → 150~180 Printers Sold per Month)

My business offered a solution to users seeking tax-free and fast delivery for their 3D printer purchases. As sales increased, I secured better deals with AliExpress's network of German warehouses. In response to the growing demand for 3D printers, my business expanded, and I diversified my product range to cater to a broader audience.

📧 CUSTOMER SERVICE

Provide Manuals and Troubleshooting Guides

Anticipating the technical challenges users might face when assembling the printers, I adopted a proactive approach to customer service. Before the 3D printers reached customers, I provided comprehensive manuals and troubleshooting guides. This preemptive measure aimed to reduce the number of issues customers encountered during assembly and operation.

💎 MEANINGFUL EXPERIENCE

Insights into Planning, Marketing, Customer Support, and Supplier Relations

I've gained valuable insights into running a business, from planning and promoting to marketing and customer support. It was particularly crucial to maintain clear communication with suppliers regarding their shipping plans to German warehouses. To provide competitive pricing for European customers, I negotiated with AliExpress suppliers to reduce their fees.